COVID-19: Putting Our Customers First

In an effort to meet all our customers’ needs during the COVID-19 pandemic, we have been monitoring the changing situation closely.

The health and welfare of our staff and customers is paramount and our staff will continue to operate at all times in line with government guidelines, observe good hand-washing hygiene, maintain the recommended level of social distancing and wear the appropriate PPE.

If you have any queries, please contact our Shred-it Dedicated Customer Services Team:

  • By phone: 0333 240 4960 - please have your Account Number ready (we are currently receiving a lot of telephone calls and we ask for your patience when making contact with us).
  • By email: servicemeshreditUK@stericycle.com - please include your Account Number and site address.


We are committed to providing you with the best customer experience possible during this challenging time.