January 08, 2026
Every healthcare organisation handles sensitive information daily, from patient notes and test results to billing details and consent forms. Once these records are no longer needed, they can’t simply be thrown away. They must be destroyed securely to protect patient privacy and meet strict legal requirements.
Medical document shredding ensures that confidential health information is disposed of safely and in line with GDPR and the Data Protection Act.
In this guide, we’ll look at how long medical records should be kept, who can shred them, what the process involves, and why a Certificate of Destruction is essential for compliance.
Medical document shredding is the process of securely destroying paper records that contain personal health information. These can include patient files, test results, insurance forms, consent letters, prescriptions, and any documents that identify an individual or their medical history.
The goal is to ensure that once the information is no longer needed, it cannot be recovered or misused.
Shredding provides a simple and compliant way to meet GDPR and data protection regulations, helping healthcare organisations prevent identity theft and data breaches.
Medical shredding services typically involve collecting documents in secure, locked bins before transporting them to an authorised shredding facility. The shredded material is then recycled responsibly, ensuring both security and sustainability.
Medical records can’t be destroyed right away, they must be kept for a set period to comply with healthcare regulations and ensure continuity of care.
In the UK, retention periods are defined by NHS’s Records Management Code of Practice, which outlines how long different types of health and care records should be stored before secure disposal.
Below are some of the most common record types and their recommended retention periods:
These timelines are also supported by the British Medical Association (BMA), which provides similar retention guidance for both NHS and private healthcare organisations.
Once these periods expire, documents must be disposed of securely to protect patient privacy and remain compliant with GDPR and the Data Protection Act. Simply discarding records with general waste can lead to data breaches and fines.
This is where professional medical document shredding services come in, providing a safe, compliant, and traceable way to destroy sensitive files at the right time. Once retention periods have passed, healthcare providers must ensure medical records are destroyed securely and in line with regulatory requirements. But not just anyone can handle this process. The responsibility for shredding confidential medical documents lies with certified, professional providers who meet strict data protection and security standards.
When choosing a shredding provider, it’s important to look for the following credentials:
GDPR and Data Protection Act compliance: Ensures patient information is handled and destroyed lawfully.
ISO 9001 and 14001 certifications: Demonstrates quality and environmental management standards.
BS EN 15713 accreditation: Specifies secure destruction of confidential materials.
Background-checked staff: Provides assurance that only authorised personnel handle sensitive information.
Tracked collection and transport: Maintains a full chain of custody for accountability.
Organisations like hospitals, GP practices, dental surgeries, and private clinics rely on professional shredding partners to ensure compliance and peace of mind.
Shred-it is one of the UK’s leading providers of medical shredding services, offering both on-site and off-site shredding options. With secure containers, GPS-tracked vehicles, and a Certificate of Destruction issued after every job, Shred-it helps healthcare organisations protect their patients and reputation.
After every shredding service, Shred-it provides a Certificate of Destruction.
This official document confirms that your medical records have been securely collected, shredded, and disposed of in line with recognised data protection standards.
Each certificate includes key details such as:
Customer and service information (location, contact name, and service frequency)
Container barcode and description
Date, time, and truck scan records
Confirmation that materials were securely destroyed under Shred-it’s certified process
This certificate serves as documented proof of compliance, and healthcare regulations. It is an important record for audits, inspections, or internal compliance checks.
By partnering with Shred-it, you can be confident that every collection is handled with full traceability - from secure bin collection to final destruction, and backed by a Certificate of Destruction for complete peace of mind.
When it comes to disposing of medical documents, choosing the right shredding provider is essential for compliance, security, and peace of mind. Shred-it is trusted by healthcare organisations across the UK to manage confidential waste safely and professionally.
With nationwide coverage and a range of flexible options, Shred-it offers both scheduled collections for ongoing needs and one-off services for larger or occasional clear-outs.
Here’s why healthcare providers choose Shred-it:
✅ Fully compliant with UK GDPR and the Data Protection Act – protecting sensitive patient information at every stage.
✅ Secure, lockable containers to store medical records before collection.
✅ GPS-tracked vehicles and vetted staff for complete chain-of-custody security.
✅ ISO and BS EN 15713 certified shredding processes for guaranteed confidentiality.
✅ Certificate of Destruction issued after every service, confirming materials were securely destroyed.
✅ Nationwide coverage with flexible collection schedules tailored to your facility’s needs.