September 28, 2011

Shred-it Opens Expanded Share Service Centre in Manchester

Investment Creates 10 New Jobs
Shred-it, the UK’s leading on site document destruction company, today marked its continued commitment to creating jobs in Manchester by opening a new extended Shared Service Centre (SSC) at its UK headquarters in Sale, Greater Manchester.
The new SSC will eventually house fifty employees who will provide central administrative support to the firm’s network of 17 branches nationwide in the UK.  Those employees will provide key internal support services to the business including; accountancy, credit control and customer services functions for Shred-it. 
Robert Guice, Executive Vice President, Shred-it UK, said: “The expansion of our Shared Service Centre reflects both the continued surge in growth in our business and our commitment to delivering our services nationwide from Sale, Greater Manchester.
“We first set up our business operations in Manchester with just five staff back in September 2007. Manchester was the right location because of the breadth and depth of local skills available to us. 
“Four years later we are delighted to be renewing our commitment to area and to in a position to take on more staff as seek to ensure that the continued growth of our UK business does not compromise our high standards of customer service.”
Demand for confidential document and hard-drive destruction services has grown owing to organisations in the public and private sectors become ever more aware of the potential reputation damage that will follow the release of private information entering the public domain. “This awareness is fuelling demand for our services”, Mr Guice said.
As part of the expansion of the SSC, Shred-it is introducing new software which will streamline call centre operations and further improve customer services. 
“We are committed to the continual improvement of services for our customers, which is why we keep our call centre close to our customer base. We operate in tandem with the communities we serve and believe that support services are best delivered locally.”