Surpassing our customers' expectations is a fundamental priority for Shred-it's leadership team. Our people drive our success with the integrity, commitment, expertise and enthusiasm they bring to their roles everyday. Our senior leaders foster a culture of teamwork, innovation and a shared energy that guides and inspires.
Executive Vice President, EMEA (Europe, Middle East and Africa)
Robert joined Shred-it in 2004. Robert is responsible for overseeing Shred-it's sales, services and operations in the European and Middle Eastern markets, which includes 30 branches in six European countries and two branches in the Middle East and Africa region.
Robert has expertise in sales, sales management and business management. Prior to joining Shred-it, Robert served as Sales and Marketing Director for the UK branch of an international records and information management company. He has also held management positions in the United Kingdom and internationally in the telecommunications, and IT industries. Robert has managed global accounts and led multi-discipline teams in his previous roles.
Vice President UK
Richard has more than ten years' experience at Shred-it, having joined the company in 2002, as General Manager of the Manchester branch. In this position, which he held for over three years, Richard grew the Manchester business to generate a turnover of £2.2m in 2005, making it the first Shred-it branch outside of North America to bring in more than £1m and £2m in revenue in one year.
In his current role of Vice President of UK, Richard is responsible for overseeing customer service and operations, field sales and the National Account Team for Shred-it UK, ensuring that all teams are equipped to meet customers’ needs to the highest standards.
VP Market Development and Integration EMEA
Neil joined Shred-it in 2006 as General Manager of Shred-it Manchester, the company’s largest European branch operation. During his three years in the role, he achieved record client growth with a fleet of Shred-it trucks covering the North West and South Yorkshire regions, winning numerous internal awards for the branch and growing turnover from £2.7m in 2006 to £4.3m in 2008.
In 2009, Neil was appointed VP Customer Service and Operations UK, overseeing the customer service and operations for Shred-it in the UK. He was responsible for delivering world-class services to Shred-it’s UK customers, whilst ensuring the highest levels of security and compliance standards throughout.
In 2011, Neil was appointed to his current role which involves the strategic management, development and integration of Shred-it EMEA acquired business and corporate investment in both new and existing markets.
Head Office Executive Team - (Oakville, Canada)
Vincent R. De Palma
President and Chief Executive Officer
Vince joined Shred-it in August 2009, bringing over 25 years of executive experience to the company. He became well acquainted with business to business services in his past roles as President of Pitney Bowes Management Services, and as President of Automatic Data Processing (ADP) Benefit Services. Vince has also held senior management positions at Petroleum Heat & Power Company and McKinsey & Company.
Vince received his Bachelor of Science degree in Chemical Engineering from Lafayette College and his Masters of Business Administration in Finance from The Wharton School of Business at the University of Pennsylvania.
General Counsel and Executive Vice President, Human Resources & Franchise Relations
Brenda joined Shred-it in February 2010. Brenda is an accomplished senior executive and attourney with a proven track record of business success in HR and legal environments. As General Counsel, she provides corporate governance and legal service for all company initiatives, as well as acting as Corporate Secretary to the Board of Directors. In addition, Brenda is accountable for setting the strategic direction for all Human Resources functions, as well as being responsible for Shred-it’s Franchise System.
Prior to joining Shred-it, Brenda held numerous executive and legal roles in various North American and global organizations, including: ITOCHU International Inc., Pitney Bowes Inc., 2Bridge Software, and Wilson Sonsini Goodrich & Rosati. Brenda is originally from New York, and is married with 3 children.
Chief Financial Officer and Executive Vice President
Jim joined Shred-it in November 2009. Jim brings over 20 years of executive experience to the company. Prior to joining Shred-it, Jim held numerous executive roles in various mid to large sized, growth orientated organizations, including Canada Cartage Systems, Dynamic Tire Corporation and Dell Canada Inc. Jim is an accomplished senior executive with a proven track record of business success in demanding and fast-paced environments, with extensive experience in Financial Reporting and Management, Operational Management and M&A (Mergers & Acquisitions) Execution. He is currently responsible for setting the financial direction for the company as Chief Financial Officer and Executive Vice President.
Jim received his Masters of Accounting from the University of Waterloo and also has a CA designation. He is married with 2 daughters, and is an athletic enthusiast.