Surpassing our customers' expectations is a fundamental priority for Shred-it's leadership team. Our people drive our success with the integrity, commitment, expertise and enthusiasm they bring to their roles everyday. Our senior leaders foster a culture of teamwork, innovation and a shared energy that guides and inspires.
Executive Vice President, EMEA (Europe, Middle East and Africa)
Robert joined Shred-it in 2004. Robert is responsible for overseeing Shred-it's sales, services and operations in the European and Middle Eastern markets, which includes 30 branches in eleven European countries and four branches in the Middle East and Africa region.
Robert has expertise in sales, sales management and business management. Prior to joining Shred-it, Robert served as Sales and Marketing Director for the UK branch of an international records and information management company. He has also held management positions in the United Kingdom and internationally in the telecommunications, and IT industries. Robert has managed global accounts and led multi-discipline teams in his previous roles.
Vice President UK
Richard has more than ten years' experience at Shred-it, having joined the company in 2002, as General Manager of the Manchester branch. In this position, which he held for over three years, Richard grew the Manchester business to generate a turnover of £2.2m in 2005, making it the first Shred-it branch outside of North America to bring in more than £1m and £2m in revenue in one year.
In his current role of Vice President of UK, Richard is responsible for overseeing customer service and operations, field sales and the National Account Team for Shred-it UK, ensuring that all teams are equipped to meet customers’ needs to the highest standards.
VP Market Development and Integration EMEA
Neil joined Shred-it in 2006 as General Manager of Shred-it Manchester, the company’s largest European branch operation. During his three years in the role, he achieved record client growth with a fleet of Shred-it trucks covering the North West and South Yorkshire regions, winning numerous internal awards for the branch and growing turnover from £2.7m in 2006 to £4.3m in 2008.
In 2009, Neil was appointed VP Customer Service and Operations UK, overseeing the customer service and operations for Shred-it in the UK. He was responsible for delivering world-class services to Shred-it’s UK customers, whilst ensuring the highest levels of security and compliance standards throughout.
In 2011, Neil was appointed to his current role which involves the strategic management, development and integration of Shred-it EMEA acquired business and corporate investment in both new and existing markets.
Head Office Executive Team - (Oakville, Canada)
Vincent R. De Palma
President and Chief Executive Officer
Vince joined Shred-it in August 2009, bringing over 25 years of executive experience to the company. He became well acquainted with business to business services in his past roles as President of Pitney Bowes Management Services, and as President of Automatic Data Processing (ADP) Benefit Services. Vince has also held senior management positions at Petroleum Heat & Power Company and McKinsey & Company.
Vince received his Bachelor of Science degree in Chemical Engineering from Lafayette College and his Masters of Business Administration in Finance from The Wharton School of Business at the University of Pennsylvania.
General Counsel and Executive Vice President, Human Resources & Franchise Relations
Brenda joined Shred-it in February 2010. Brenda is an accomplished senior executive and attourney with a proven track record of business success in HR and legal environments. As General Counsel, she provides corporate governance and legal service for all company initiatives, as well as acting as Corporate Secretary to the Board of Directors. In addition, Brenda is accountable for setting the strategic direction for all Human Resources functions, as well as being responsible for Shred-it’s Franchise System.
Prior to joining Shred-it, Brenda held numerous executive and legal roles in various North American and global organizations, including: ITOCHU International Inc., Pitney Bowes Inc., 2Bridge Software, and Wilson Sonsini Goodrich & Rosati. Brenda is originally from New York, and is married with 3 children.
Chief Financial Officer and Executive Vice President
Jim joined Shred-it in November 2009. Jim brings over 20 years of executive experience to the company. Prior to joining Shred-it, Jim held numerous executive roles in various mid to large sized, growth orientated organizations, including Canada Cartage Systems, Dynamic Tire Corporation and Dell Canada Inc. Jim is an accomplished senior executive with a proven track record of business success in demanding and fast-paced environments, with extensive experience in Financial Reporting and Management, Operational Management and M&A (Mergers & Acquisitions) Execution. He is currently responsible for setting the financial direction for the company as Chief Financial Officer and Executive Vice President.
Jim received his Masters of Accounting from the University of Waterloo and also has a CA designation. He is married with 2 daughters, and is an athletic enthusiast.
Chief Operating Officer
Karen joined Shred-it in May 2014 as Chief Operating Officer when Cintas Corporation completed its transaction to combine with Shred-it. During her previous 35 years at Cintas, Karen held the positions of Vice President and Treasurer, and Vice President of Corporate Development (Mergers and Acquisitions). In 2008, Karen assumed the role of President & COO of the Document Management Division of Cintas.
Karen resides in West Chester, Ohio and has a passion and commitment for philanthropy in the local community. She and her family are proud to be a Founding Family of the Community Foundation of West Chester / Liberty, (CFWCL) which seeks to carry on the works of charitable giving and improve the quality of life in the West Chester / Liberty area. Karen was also a founding member of the Women’s Giving Circle of the CFWCL. Karen holds a Bachelor of Science in Business Administration from The Ohio State University (Columbus, Ohio).
EVP Human Resources
Brenda joined Shred-it in May 2014 as Executive Vice President of Human Resources when Cintas Corporation completed its transaction to combine with Shred-it. As Executive Vice President of HR, Brenda is charged with leading the Human Capital integration for the combined companies. For the past 13 years she has held various HR leadership positions in Cintas Corporate HR and Field HR. Her most recent position was Director of Employment, Recruiting, Compliance and Labor Relations.
Prior to her tenure at Cintas, Brenda spent 17 years with Chiquita Brands International and John Morrell & Co., a wholly owned subsidiary of Chiquita, in progressive HR leadership positions in Benefits, Compensation and as Director of HR for the U.S. Brenda is a graduate of Buena Vista University in Storm Lake, Iowa.
EVP Marketing & Customer Experience
Bruce joined Shred-it in April 2010 and is the company’s Executive Vice President of Marketing and Customer Experience. Bruce oversees Global Marketing efforts including Marketing, Advertising, Promotion, Public Relations and Brand Management – Customer Acquisition and Retention programs. He is also responsible for providing oversight on Customer Experience – ensuring Shred-it’s Value Proposition comes to life with customers.
Bruce brings over 35 years of Sales and Marketing experience in direct sell organizations – both in CPG and B2B arenas. Bruce is a Certified Sales Professional (CSP) and a certified Examiner for the Canadian Professional Sales Association, as well as a past member of the Board of Directors for NAID – Global Board. He holds an MBA from the University of Guelph (Ontario, Canada).
Executive Vice President, Sales
Dan joined Shred-it in May 2014 as EVP of Sales when Cintas Corporation completed its transaction to combine with Shred-it. Dan is responsible for overseeing Shred-it's Sales Organization including National Accounts and Sales Strategy for all field sales roles. During his previous 11 years at Cintas Corporation, Dan held various strategic positions in both Sales and Operations including Regional Business Director – Southeast Region and most recently, as the Vice President of Sales – North America for the Document Management Division.
Dan holds a Bachelor of Arts in Government with an Economics Minor from Cornell University (Ithaca, NY). He resides in Tampa, Florida with his wife and daughter.
Executive Vice President, Corporate Strategy & Integration
Shawn joined Shred-it in August 2010 as VP, Strategy & Corporate Development responsible for Shred-it’s corporate development group, including its global acquisition program and various strategic projects. Since August 2010, Shred-it has completed 23 acquisitions throughout the US, Canada, UK, Republic of Ireland, Singapore and South Africa. When Shred-it completed its transaction to merge with Cintas Corporation’s document shredding business, Shawn was promoted to the role of EVP, Corporate Strategy & Integration, primarily responsible for leading the integration of the two respective businesses.
Prior to joining Shred-it, Shawn was Executive Director, Investment Banking at CIBC World Markets within the Diversified Industries group covering the retail, consumer products, automotive and industrial verticals. Prior to CIBC, Shawn held several roles within industry, private equity, and investment banking. Shawn is from Toronto and is married with 3 children.