Frequently asked questions
1. How can I be guaranteed that my confidential documents have been completely destroyed?
Our state-of-the-art shedders use cross-cut shredding technology, which break up your confidential materials into confetti-sized pieces, so they can never be reconstructed. During the shredding process, a representative of your business is welcome to come out to our specially-designed shredding truck to witness the process for added peace of mind.
At the end of each shredding service, we also provide customers with a Certificate of Destruction to confirm the exact date and time of destruction, thereby guaranteeing the safe disposal of all confidential materials.
2. Does Shred-it conduct background checks on its employees?
All of our employees are security-screened. At a minimum our insured Customer Service Representatives are Criminal Record Bureau certified, with many having undertaken more advanced security checks such as the Counter Terrorist Clearance.
For added security, we are happy for our employees to undertake further record checks to meet customers’ specific security requirements.
3. Do you educate employees on legislative policies and procedures?
Yes. Shred-it maintains an in-house training department that is responsible for training our staff in all aspects of our business. Our staff receive regular training on the regulatory changes that may affect you.
4. How often do your employees undergo training?
Comprehensive training is conducted both in a Head Office setting and in the field. The combination of these two methods means that we regularly retrain our staff about new aspects of our business so they can keep you informed of any changes that might be relevant to you.
5. I have offices in several locations; can you provide service to those locations as well?
Yes. With 15 branches throughout the UK and Ireland, and more than 140 branches worldwide, we are sure to offer locally based shredding services no matter where your offices are located.
In addition, our dedicated National Accounts Programme offers centralised management of your destruction services, to help you integrate a document destruction programme across your entire network.
6. What if I only need to use your service as a one-off or for annual clean-ups?
That’s no problem at all. Whatever your requirements, from daily shredding services to annual purges, we can meet your needs with the highest standards of security and compliance.
7. What size jobs do you accept?
No job is too large or too small. Whether you are a multinational corporation or a small home-based enterprise, we can provide the same quality service to your door.